Ordering on bazariara.ge takes a few minutes, and most of the questions people message us about come up again and again. So we've gathered the answers in one place: how to order, when it will arrive, and what to do if something isn't right.
How to place an order
- Choose your language: Russian, English or Georgian. The switcher is in the site header.
- Find what you need in one of the sections: “Gifts from Georgia”, “Outdoor gear” or “Power banks and chargers”.
- Open the product page and check availability and delivery time.
- Add the item to your cart and check out with an address in Tbilisi and a contact phone number.
- Wait for confirmation. If anything changes with an item, we'll let you know before delivery, not after.
“In stock” and “to order”: what's the difference
Some items are kept at our warehouse in Tbilisi, and we deliver those within 2 hours. Others we pick up from the producer or supplier only after you order: it doesn't always make sense to keep honey from Racha or wine from a small winery sitting in a warehouse for months.
That's why there's no single delivery time for the whole site. It's shown on each product page. If your cart has both in-stock and to-order items, the order will arrive once the item with the longest lead time is ready.
Need it by a certain date, like a birthday or your flight home? Message us before you order, and we'll tell you honestly whether we can make it.
Delivery and payment
We deliver within Tbilisi. If you're in another city, message us: we'll tell you whether there's an option, but we won't promise one in advance.
Payment methods and the delivery cost are shown at checkout, before you confirm the order.
If something goes wrong
A jar broke in transit, you got the wrong item, or you changed your mind? Message us within 7 days of receiving your order. Include the order number and a photo so we can sort it out faster.
- WhatsApp: +995 591 017 945
- Telegram: t.me/bazariarage
- We reply from 9:00 to 21:00
Frequently asked questions
Can I order if I don't read Russian?
Yes. The whole catalog is available in English and Georgian. You can also forward the link to this article: it's available in other languages too.
Can I send an order to someone else?
Yes. At checkout, enter the recipient's address and phone number, and add a note in the comments that it's a gift.
How do I know who made a product?
The region is usually in the product name. For the producers themselves, see the “Farmers” section, with their stories and what they make.
Can I order fresh cheese?
Yes, but only by pre-order. We don't keep cheese at our warehouse; we pick it up from the producer once you order, so it takes longer to arrive than items in stock. You'll find cheese in the “Market” section; check the product page or message us for the delivery time.
What should I order first?
If you're putting together gifts, see our roundup “What to bring back from Georgia as gifts”. If you're heading to the mountains overnight, here's how to choose a tent, sleeping bag and mat.
In short
- Order on the site in any of the three languages; we deliver within Tbilisi.
- Items from our warehouse arrive within 2 hours; others we bring in to order, and the delivery time is shown on each product page.
- Need it by a certain date? Message us before ordering, and we'll tell you honestly whether we can make it.
- If something isn't right, message us within 7 days with your order number and a photo.